Good questions, honest answers.
Still deciding? Here's what we get asked most, sorted by topic. If your question isn't here, message us and we'll answer it before you book anything.
Visiting the Clinic
We're at 25-0-0 & 25-1-1, Lorong Batu Nilam 10A, Bandar Bukit Tinggi, 41200 Klang, Selangor, Malaysia. There's ample parking nearby and easy ground-level access into the clinic.
We're open Mon–Tue 9am–9pm · Wed–Fri 9am–6pm · Sat 9am–4pm · Sun 9am–1pm · Closed on Public Holidays.
Yes. We've a relaxed, air-conditioned, children-friendly waiting area with entertainment for kids to watch, and our dentists are used to nervous young patients. We go at the child's pace and explain things as we go.
Treatments & Technology
We follow strict cross-infection control protocols: instruments are cleaned in an ultrasonic cleaner, sterilized in an autoclave, and kept in sealed sterilization packaging until your appointment. We also use disposable single-use items wherever appropriate.
We use intraoral and extraoral (OPG/cephalometric) X-rays, a CBCT 3D imaging system for detailed planning, and an intraoral camera and scanner so you can see exactly what we see.
Yes. We use a dental laser system for treatments like teeth whitening and soft-tissue procedures such as gum contouring, since it's precise and generally more comfortable to recover from than traditional methods.
Yes. We take a digital impression with our intraoral 3D scanner and map out your new smile stage by stage, so you can preview the result before you start.
We offer dental implants to replace missing teeth with a fixed, natural-looking result, planned with CBCT 3D imaging and placed using a piezoelectric surgical system for a more precise, gentler procedure. Message us or book a consultation and we'll talk you through the options that suit your case.
Pricing & Payment
Costs vary by treatment and by each patient's needs, so we don't quote a price without seeing you first. Book a consultation or message us and we'll give you a clear quote before anything starts.
We accept cash, debit, and credit card (Mastercard/VISA). We can also support panel claims, subject to approval. Let us know your panel when you book.
Yes. Klinik Pergigian Ooi Dan Rakan PLT is an official PM Care Dental Panel provider, so if your employer's corporate dental benefits run through PM Care, you can use them directly with us.
Booking & Appointments
Most of our patients feel that way, so you're in good company. We go slow, explain everything before we do it, and use gentle techniques throughout. You decide the pace, and nothing happens that you haven't agreed to.
WhatsApp us on 03-3324 8782, call the clinic, or message us through the site, and we'll guide you from there. If you're not sure what you need yet, just tell us what's bothering you and we'll take it from there.
Still have questions?
We're happy to talk it through before you book anything.